Global Benefits

• Enjoy up to 30% savings on selected hotels. Make new memories and explore the world through Booking.com with our amazing deals. Simply visit https://experiences.global/bd/travel/booking and choose from a wide range of hotels. So, select your favorite one and enjoy a happy vacation.

Priority Pass and Lounge Benefits

• Complimentary Priority Pass membership with 3 complimentary visits for Primary cardmember only while accessing over 1700 Priority Pass airport lounges worldwide. After 3 complimentary visits, regular Priority Pass lounge access fee will be charged. Besides, any guest accompanied by Primary cardmember, will be charged as regular Priority Pass lounge access fee which is USD 32 per guest/per visit. 
  Note: Priority pass can only be used at foreign airport lounges. Lounge access fee will be applicable for any access at Hazrat Shahjalal International Airport along with any airport lounge in Bangladesh.
• American Express® Gold Primary Credit Cardmember can enjoy maximum 5 visits each for City Bank American Express® International and Domestic lounge in a calendar year. This will mean, total 10 visits in a year to two lounges, with maximum visits being 5 per lounge. Lounge visit fee will be applicable from 6th visit onwards. Primary Cardmember will be able to bring up to 3 companions (1 adult & 2 children below 12 years) and Supplementary Cardmember will be able to bring up to 2 children (below 12 years) when Primary Cardmember is not present.
• Lounge access is applicable for departure time only.

* Offer is applicable from 21 March 2023

Airlines Offers

• Enjoy up to 15% savings with a maximum savings of BDT 25,000 per transaction on base fare of International flights at GoZayaan
  • A maximum of 5 transactions will be eligible for savings per month.
  • A maximum of 15 transactions will be eligible for savings per year.
• Enjoy 10% savings on the base fare for Domestic & International routes from www.usbair.com or US-Bangla app by using promo codes. Use code: USBAIN10 for international tickets and use code: USBA10 for domestic tickets. Also, enjoy 10% savings on Domestic routes from US- Bangla nominated sales outlets. Offer is valid till 31 December 2025. Other Terms & Conditions will apply.
• Enjoy 10% savings on the base fare for both Domestic & International routes from nominated sales outlets of Biman Bangladesh Airlines and 7% savings on the base fare for both Domestic & International routes from www.biman-airlines.com or Biman Bangladesh Mobile App by using promo code ‘FLYBG2025’. Offer is applicable for all City Bank Debit and Credit Cards and valid till 31 December 2025. Other Terms & Conditions will apply.
• Enjoy 15% savings with City Bank American Express Platinum Reserve and Platinum Credit Cards and 10% savings with all other City Bank Debit & Credit Cards. This offer is applicable on the base fare for Domestic routes when you purchase air tickets from Air Astra sales outlets only. For outlet details, please contact Air Astra hotline number: 13607. Offer is valid till 30 September 2026. Other Terms & Conditions will apply.
• Enjoy 10% savings on the base fare for both International and Domestic routes when you purchase air tickets from www.flynovoair.com, NOVOAIR app or NOVOAIR sales outlets with your City Bank American Express Cards. Promo code VQCBW is mandatory to avail the offer for online air tickets purchase. Offer is valid till 31 December 2025. Other Terms & Conditions will apply.

* Offer is applicable from 21 March 2023

For more information, please click here.

• Enjoy 15% savings at Kiriko on weekends
• Enjoy 15% savings at Tastebud

Terms & Conditions:

• Weekend is defined as Friday & Saturday only.
• All offers are valid round the year.

* Offer is applicable from 21 March 2023

Enjoy Buy 1 Get 1 Complimentary Companion Buffet at:  

• Laguna, The Peninsula Chittagong
• Attitude, Holiday Inn Dhaka
• Café Bazar, Pan Pacific Sonargaon Dhaka
• Latest Recipe, Le Meridien Dhaka
• Seasonal Tastes, The Westin Dhaka
• Amaya, Amari Dhaka
• Elements, InterContinental Dhaka
• Bahar, Renaissance Dhaka Gulshan Hotel
• The Flair, Crowne Plaza Dhaka Gulshan
• Brasserie, Radisson Blu Dhaka Water Garden
• The Xchange, Radisson Blu Chattogram Bay View
• Rose View Hotel

Terms & Conditions:

Other terms & condition may apply as per merchants own discretion

• City Bank Card Offers

Earn 1 Membership Rewards point for every Tk. 50/USD 1 spent on all purchase transactions and 10 MR points for every BDT 50 spends at leading supermarkets across the country applicable on the first and last weekend (Friday, Saturday) of every month. You can redeem your points to pay outstanding card bills or card-related fees, or even get attractive vouchers for dining, electronics, groceries, lifestyle and more from leading merchants.

Step into the world of City Bank American Express® Membership Rewards Program where great rewards await you every time you use your card.

Store list for accelerated MR earning is as follows:

• Unimart
• Lavender
• Adi New Dhali Super Shop
• CSD DDS
• Prince Bazar
• Khulshi Mart
• Apon Family Mart

For more information, please click here.

Double Benefit Insurance (DBI): Double Benefit Insurance (DBI) insures your outstanding balance during unfortunate events of death or permanent total disability (PTD) by paying off your full outstanding balance and an equal amount to your nominee. The maximum payout amount will not exceed BDT 2,000,000 or twice the outstanding amount, whichever is lower. Once you get enrolled in the program, you will be charged a premium of 0.40% on your monthly card outstanding balance.

The Critical Care Insurance program allows Cardmembers to receive benefit of treatment of 18 different critical diseases:

Serial	Name of Disease	Serial	Name of Disease	Serial	Name of Disease
1	Cancer	7	Major Organ Transplant	13	Benign  Brain Tumor
2	Stroke	8	Blindness	14	End Stage of Lung Disease
3	Myocardial Infraction	9	Heart Valve Replacement	15	Major Head Trauma
4	Renal Failure	10	Surgery for Disease of Aorta	16	Complete Deafness
5	Paralysis	11	Multiple Sclerosis	17	Loss of Limbs
6	Coronary Artery Surgery	12	Aplastic Anemia	18	Loss of Speech

For the AMEX Gold Card, the maximum coverage Cardmembers would receive per year under the Critical Care program is BDT 200,000.

Flexi Loan

0% interest FlexiBuy program

Card Cheque

Balance Transfer

Equal Monthly Instalment

EasyPay

American Express Service Center

24-hour dedicated Customer Service Center

E-Statements

Card Replacement

For Salaried Person:

• Latest Salary Certificate / Last 3 Months Pay Slip
• E-Tin Certificate Copy
• Valid Passport Copy
• Office ID Card Copy
• Bank Statement Last 6 Months
• Business Card
• 2 Copy LAB Print Photo
• NID Photocopy

For Business Person:

• Trade License Or Partnership Deed Copy ( For Partnership Concern ) or Or MOA + ARTICLE 10 & 12 ( For Limited Company )
• E-Tin Certificate Copy
• Valid Passport Copy
• Bank Statement Last 12 Months
• Business Card
• 2 Copy LAB Print Photo
• NID Photocopy