The Citymaxx American Express Card

To make your everyday purchases more rewarding, we bring you the Citymaxx Card – a unique Card linked to your Savings Account that not only gives you up to 2% Cashback all year round but also earns you interest on the money you have already spent!


1% Cashback All Spending!

Earn 1% Cashback* on every single purchase, from shopping, dining, traveling to entertainment, with your Citymaxx Card.

2% Cashback Selected Groceries!

Enjoy 2% Cashback* all year round at the following leading grocery stores across Bangladesh.

Avail Dual Card Facility
To keep pace with all your global needs The Citymaxx American Express® Card is eligible for any foreign currency transactions with 1% Cashback*. So enjoy hassle free international ATM withdrawal and make most out of international payment and purchase with your single Citymaxx card.
American Express Selects

American Express SELECTS provides a wide range of special offers from thousands of merchants in Bangladesh and across the world, exclusively for you. Visit for offers from around the globe in travel, dining, shopping and entertainment.

Earn 15-Days Extra Interest

Earn Interest* on your Bank Account for 15 days on the money you have spent with your Citymaxx Card.

BOGO & Other Discount
Offer Type Offer
BOGO 1-For-1 Complimentary Buffet at Dhaka Regency Hotel & Resort
1-For-1 Complimentary Buffet at Hotel Sarina
1-For-1 Complimentary Buffet at The Way Dhaka
1-For-1 Complimentary Buffet at Best Western Plus
Savings 10% Savings on cake items at Coopers
10% Savings at Red Origin
10% Savings at Khazana Mithai
10% Savings at SaRa Lifestyle

*Bank or Partner carries the final authority to amend, change or modify the offers and also to discontinue the offers without prior notice

ATM Access
Enjoy convenient 24/7 access to your Bank Account at all City Bank ATMs,Q-cash and NPSB ATMs in Bangladesh and American Express ATMs worldwide. To know about the list of City Bank ATMs across Bangladesh, please visit
Get free e-statements
Keep track and secure your daily transactions with your Citymaxx card. Get free e-statement on your email every month. To get e-statement, please update your email address.
24 Hours Customer Service
For further information about your Citymaxx Card and other available services and offers, please call 16234 (24x7 local) and +880 2 8331040 (locally & internationally) or contact card ambassador at the nearest branch.
Terms & Conditions
  1. To be eligible for the cashback, minimum quarterly transaction amount has to be BDT 25,000
  2. 2% cashback offer is only applicable on offline POS transactions for the groceries outlets mentioned above
  3. The cashback facilities are not applicable for ATM transactions and also for transactions made in fuel stations and MFS wallets
  4. Citymaxx Card issues against Foreign Currency (FC) Account, Resident Foreign Currency Deposit(RFCD) and Export Retention Quota (ERQ) Account and any such accounts are not eligible for cashback or interest-earning facilities
  5. The accumulated cashback amount will be credited to your account at the end of each quarter
  6. Each Citymaxx Cardmember can earn a maximum amount equivalent to BDT 3,000 cashback per quarter
  7. 15% VAT is applicable on payment of specific services as per the guideline of Bangladesh Bank.
  8. The additional interest amount earned in your savings account will be credited as per the general guideline of your bank account
  9. To perform foreign currency transaction, Citymaxx Cardmember will require to endorse his/her passport with Citymaxx card against the Travel Quota limit (maximum USD 12,000 per calendar year*)
  10. An endorsement can be performed at any City Bank Authorized Dealer (AD) branch, Service Center, or Priority Citygem Service Centers
  11. Citymaxx Cardmembers need to place e-commerce enable request through calling 16234 or visiting the service center or web portal (
  12. Citymaxx Cardmember will be allowed to make online transactions equal to or less than $300 each against a travel quota card for any legal purpose and more than $ 300 each for hotel and education purposes.
  13.  In case of transaction/s with any e-commerce merchant/s whose delivery timeline of products or services is/are after the prepayment by Citymaxx Cardmember (hereinafter referred to as “Prepay E-Commerce Merchant/s”), the Citymaxx Cardmember acknowledges, agrees, and undertakes to resolve and settle all the refund, chargeback, non-delivery, claim, dispute issues (collectively referred to as "Dispute") with the respective Prepay E-Commerce Merchant/s.
  14. Citymaxx Cardmember acknowledges that We, the Bank shall not be liable for any such Disputes of the Citymaxx Cardmembers with the Prepay E-Commerce Merchant/s and agrees to indemnify us, and keep us, the Bank harmless against all losses, claims, and expenses that we may incur due to any Dispute between Citymaxx Cardmember and Prepay E-Commerce Merchant/s.
  15. Citymaxx Cardmember acknowledges and agrees that the Bank reserve the right to impose temporary/permanent restrictions on any type of transaction and/or with Prepay E-Commerce Merchant/s.

Fees & Charges
Particulars Fees
Annual Fee BDT 600
Card Replacement Fee BDT 400
Captured Card Replacement Fee BDT 300
Currency Conversion Markup Fee 3% on transaction amount
Cash Withdrawal Fee City Bank ATM – Free
Q-Cash ATM – BDT 10
Foreign ATM – USD 2.75
ATM Cash Withdrawal Limit BDT 20,000 (per transaction)
BDT 1,00,000 or USD Equivalent (Per Day)

* 15% VAT will be charged on applicable cases

* Only Currency Conversion Markup Fee fee and ATM withdrawal fee will be applicable for dual currency transactions

American Express is a trademark of American Express. The Citymaxx Card is issued by City Bank pursuant to a license from American Express Website Link:

Global Benefits

Enjoy up to 30% savings on selected hotels. Make new memories and explore the world through with our amazing deals. Simply visit and choose from a wide range of hotels. So, select your favorite one and enjoy a happy vacation.

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