Explore a carefully selected range of plans tailored to support personal well-being and long-term financial security. All policies are underwritten by Guardian Life Insurance Limited and are instantly accessible through the Citytouch app.
Product Details
Product Name
Guardian-City Standard
Guardian-City Silver
Guardian-City Gold
Guardian-City Platinum
Guardian-City Supreme
Life Coverage
200,000
200,000
300,000
400,000
500,000
Accidental Death Benefit
-
200,000
300,000
400,000
500,000
Permanent Total & Permanent
Partial Disability
-
-
300,000
400,000
500,000
Hospicash Benefits
10,000
15,000
15,000
20,000
50,000
Outpatient Benefits
-
-
-
2,000
5,000
Yearly Premium
499
699
1209
1949
3100
Policy Term
One (01) Year
One (01) Year
One (01) Year
One (01) Year
One (01) Year
Additional Information
Eligibility:
Joint, proprietorship, and Islamic account holders are not eligible for insurance policy purchase.
Only Bangladeshi citizens can purchase insurance policies.
A valid National ID (NID) must be updated in your City Bank account for purchasing an insurance policy.
Dispute Handling:
The insurance policy will be issued instantly upon successful payment, and users will receive confirmation via SMS and email from Guardian Life Insurance Limited.
If you do not receive any confirmation SMS or email, please raise a complaint with City Bank or contact Guardian Life Insurance Limited’s helpline (16622).
Insurance Purchase Process (Citytouch App)
Claim Submission Process
Step 1: Log into your Citytouch account from the mobile app. Step 2: Go to the “Payments” section. Step 3: Tap the “Insurance” tab. Step 4: Select “Submit Claim.” Step 5: You will be redirected to Guardian Life’s insurance website to complete your claim submission.
