Q1: What is the campaign about?

A: For making your Journey extra special, City Bank PLC is offering 3X Reward points on both online and offline air ticket purchases.

Q2: What is the offer about?  

A: City Bank American Express & City Bank Mastercard World Elite Cardmembers will receive 3X Reward points on air ticket purchases both online and offline (Platinum Reserve Credit Cardmembers will get 9 points, Platinum and Alo Credit Cardmembers will get 6 points, and all other Cardmembers will get 3 points for every BDT 50 spent, Mastercard World Elite Credit Cardmembers will get 6 points for every BDT 50 spent).

Q3: Where can I avail this offer?  

A: The offer of accelerated Reward points can be availed on selected airline merchants and for both online & offline BDT transactions. You can avail this offer from these merchants -

• Air Astra
• Biman Bangladesh Airlines
• US-Bangla Airlines
• Novoair

Q4: What is the campaign period?

A: The campaign period is from 01^st October-20^th October, 2026.

Q5: What are the eligible card types?
A: City Bank Mastercard World Elite Credit Cardmembers & American Express Credit Cardmembers (Amex Blue, Gold, DU, Alo, Biman, City Islamic, Platinum, and Platinum Reserve Credit Cards) are eligible, except for all foreign currency cards and the Agora Co-branded cards.

Q6: Will I get accelerated Reward points on top of the savings offer?
A: Yes, the accelerated Reward points offer is based on transactions, so eligible Cardmembers will get 3X reward points as per their category.

Q7: What is the minimum transaction amount?
A: Minimum BDT 5,000 transaction amount is applicable on each transaction.

Q8: Can I avail this offer in online or offline transactions?
A: Yes. The offer can be availed via both online and offline transactions.

Q9: When will I get my Reward points?
A: Reward points will be disbursed within 30 working days after the campaign period. You will be notified through SMS once the bonus points are added to your account.

* Terms & conditions apply
* City Bank PLC reserves the final authority to amend, change, or modify the campaign modality and to discontinue the campaign without prior notice.
* For any queries regarding the offer, please call 16234.