| Q1. |
What is the facility? |
|
|
Ans: The facility offers American Express and Visa consumer credit cardmembers to transfer their unused available BDT credit limit to any bKash/bank account through Citytouch (Web & App). |
|
| Q2. |
What are the eligible cardbase for the facility? |
|
|
Ans: All American Express consumer (Greenblue, Gold, Platinum, City Alo, Agora Cobrand, Biman Cobrand & DU Cobrand) and Visa consumer credit cardmembers (excluding FC/RFCD/ERQ cards) can transfer the fund. |
|
| Q3. |
How funds can be transferred? |
|
|
Ans: Funds can be transferred only through Citytouch (Web & App). |
|
| Q4. |
Where funds can be transferred? |
|
|
Ans: Funds can be transferred to any bKash and bank account (City Bank account/other bank account). |
|
| Q5. |
Can the funds be transferred instantly? |
|
|
Ans: Fund can instantly be transferred to any bKash/City Bank account. However, fund transferred to other bank account through BEFTN (NPSB & RTGS have been excluded from the scope) will require 1 working day. |
|
| Q6. |
What is the transfer limit for the facility? |
|
|
Ans:
Minimum and maximum limit for the facility will be as below:
- Minimum limit: BDT 500
- Maximum limit: 50% of the available credit limit
- Transfer to bKash account: All the terms and conditions of bKash will be applied
- Citytouch global limit will also be applied (up to BDT 500,000/day)
|
| Q7. |
What is the nature of the transaction? |
|
|
Ans: The transaction is considered to be a POS transaction in nature. As such, cardmember may get minimum 15 days and maximum 45 days interest free period. |
|
| Q8. |
What is the applicable fee for the facility? |
|
|
Ans: 2% processing fee and VAT will be charged on the transferred amount as applicable. |
|
| Q9. |
Will cardmembers earn Membership Rewards (MR) points for the transaction? |
|
|
Ans: No. Cardmembers will not earn any MR point for the transaction. |