Shop at Robishop with Membership Rewards (MR) Buy your favorite electronics, gadgets and accessories from Robishop by redeeming your MR Points Frequently Asked Questions (FAQs) Q 1: What is the campaign about? Ans: City Bank is partnering with Robishop to get the most out of your City Bank American Express Card by redeeming your accumulated MR points. Now you can redeem your Membership Rewards points to pay for online shopping at Robishop. Get the most out of your City Bank American Express Card and enjoy shopping. Q 2: Where can I avail this offer? Ans: You can avail this only from the Robishop website where the selected loyalty program items are listed. Robishop Voucher Code: Voucher Code Voucher Worth EL 1028 BDT 500 EL 1029 BDT 1500 EL 1030 BDT 2500 EL 1031 BDT 5000 EL 1032 BDT 10000 Q 3: How do I redeem my MR Points? Ans: Call us at our 24-hour call center at 16234 to place redemption request and receive the reward point redemption voucher with the unique code to your SMS and email in the next morning. By giving the unique code while checking out you can use MR points as a paying option. This way you can check out from the Robishop website with your favorite product delivered to your home with MR points. Q 4: What is the offer validity? Ans: This offer is subject to availability of the selected products and will continue until either Robishop or The City Bank Ltd. decides otherwise. Q 5: What will happen if I do not use the voucher for purchasing products within the specified period? Ans: If voucher is not used within the expiry date, no reissue/refund will be entertained in that case. Q 6: How to check my available MR Points? Ans: You can check your available Membership Rewards points balance instantly by any of the following means: Type 'MR <Space> Last 3 digits of the card number' and send to 16234 from your registered mobile number Log-in into Citytouch with your user ID and password Call 16234 from registered mobile number * Terms & conditions apply * Bank carries the final authority to amend, change or modify the campaign modality and also to discontinue the campaign without prior notice * The customer agrees that the Bank will not be liable for any loss, defect or any damage of the products * For any query regarding offer, please call 16234.