City Bank PLC (“City Bank”, “we”, “us”) values your privacy and is committed to protecting the information processed through the CityConnect. application (“App”). This Privacy Policy explains how information is collected, used, stored, and protected when you use the App.
1. Information We Collect
Depending on how the App is used, we may collect the following categories of information:
a. Identifiers and Account Information
b. App Activity and Business Data
Some data may relate to regulated banking or operational activities and is handled in accordance with applicable laws.
c. Device and Technical Information
2. How We Use Information
We use the collected information to:
Information is not used for advertising, marketing, or tracking across apps or websites.
3. Data Sharing
We do not sell or share personal data for advertising purposes. Information may be disclosed only when necessary:
4. Data Security
We implement reasonable technical and organizational safeguards to protect information, including secure authentication, access controls, monitoring, and logging. While we take appropriate measures, no system can be guaranteed to be fully secure.
5. Data Retention
Information is retained only for as long as necessary to fulfill business, legal, and regulatory requirements and is disposed of securely when no longer required.
6. User Responsibilities
Users are responsible for maintaining the confidentiality of their credentials and using the App in accordance with applicable terms and policies.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the App indicates acceptance of the updated policy.
8. Contact
For privacy-related questions or concerns, users may contact City Bank through official support or information security channels.