City Bank’s values guide our actions and our day-to-day conduct, thus enabling us to embed a culture uniquely characteristic to the bank. Indeed, our values represent DNA of the bank, encompassing employees across hierarchies and geographies.
Foundations of our success is laid by our vision of being a financial supermarket, nurturing a winning culture that is powered by our values of being:
At the bank, our unique people management practices are evidenced in our ‘Value Ambassadors’ and ‘Value Champions’ initiative. These top leaders of the bank embody the authentic spirit of City Bank values and shape the culture we want to advance by exhibiting and promoting key behavioral indicators of our values, which are promoted as undividable parts of our everyday life.
Under our signature program aimed at prevention of harassment at the workplace – “Speak Up”, we have initiated a pan-bank awareness program, especially for the branch managers, department heads, unit heads and all female employees.
In addition, it’s one of our ongoing initiatives of engaging female leaders in various forums / committees to discuss work-related issues and to provide ongoing support. This has fostered a deep sense of safety and belongingness among our female employees, thus opening up a strong and secure platform for dialogue and ongoing engagement.