At City Bank, we are building the mindset to offer a futuristic experience. The bank strongly focuses on innovation and innovative team works have already resulted in new products such as Citytouch, QR code payments, contactless transaction options ATMs and so on. We are the pioneer offering the country's first AI-driven digital loan in collaboration with bKash. Additionally, we have the right infrastructure gradually turning us in to a full scale digital bank.
City Bank believes a positive and supportive environment is vital to drive prosperity continuously. We encourage open communication, celebrate successes, and learn from failures. Thus, we are on a continuous journey to create a positive environment that enables everyone in bank to demonstrate expertise, and strategic leadership that nurtures a culture of art and appetite for Innovation.
We are eager to hear your unique perspectives, be it in enhancing customer experiences, streamlining processes, or devising innovative financial solutions. City Bank is on a continuous journey to create a positive environment that enables everyone to demonstrate his or her unique ideas for the growth and sustainability of the organisation in a technology driven world. We want our people to be fearless in giving shape to their thoughts towards building new product and service concepts in order to make our bank radically different.
In a world driven by innovation, daring ideas aren't just sparks – they're the engine propelling us into tomorrow. By fearlessly embracing innovation, City Bank moulds today's concepts into tomorrow's reality. We are the first Bank in Bangladesh to launch the mobile banking app Citytouch in 2013, offering over 100 services on it today. More than 70% of our customers currently use one or more digital channels for their day-to-day banking activities. The bank stands out because of its great customer offerings. Its highly qualified and friendly workforce ensure that customer needs are predicted in time and met effectively.
City Bank believes a positive and supportive environment is vital to drive prosperity. We encourage open communication, celebrate successes, and learn from failures. Most importantly, we foster a culture of innovation. We are continuously establishing partnerships with startups, fintech firms, and research institutions to drive innovation in digital space.
