City Bank is highly committed towards continuous development of its people. Hence, creating and nurturing a culture of learning within the bank is one of our top priorities. Further improving our learning infrastructure is in our continuous focus. To foster this culture, we have accommodated / implemented a pool of learning related best practices as following.
Offer immersive learning opportunities following 70-20-10 model of learning i.e. 70%: experiential / on-the-job learning, 20%: social learning / learning from others at workplace, and 10%: formal training
Apply competency-based training need assessment (TNA) framework to identify appropriate individual and group development needs
Leverage our own digital learning platform, City Shikhi to facilitate learning on-the-go at own pace
Signatory of IFC’s Principles for Learning - aimed at ensuring that our learning programs are impactful, inclusive, scalable, and sustainable
Engage knowledgeable and relevant subject matter experts as trainer / facilitator
Arrange diversified category of learning interventions i.e. general, functional / technical, and soft-skills
Collaborate with various learning partners such as IFC, ADB, Bangladesh Institute of Bank Management (BIBM), Bangladesh Bank Training Academy (BBTA), The Institute of Bankers, Bangladesh (IBB), and other reputed organizations
Opportunities to attain globally recognized certification programs e.g. CDCS, eCRM, CBAP, NPL Management etc.
Nurture a culture of coaching, counselling, and continuous feedback for employees
Arrange extensive orientation, City Foundation and Banking Foundation programs for the new joiners
Creating future leaders through structured management trainee (MT) development program
Formulate a structured annual training calendar and circulate to all employees
Own a state-of-the-art learning center
